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3.0
410 votes

Sheraton Grand Chicago Riverwalk

301 East North Water Street, Chicago, Illinois 60611 USA

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$$
Reasonable
Open Now
Tue 12a-11:59p
  • Independent
  • Credit Cards
    Accepted
  • Pet Friendly
  • Wheelchair
    Accessible
  • Public
    Restrooms
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“Where a Warm Welcome Awaits You”

Explore the Sheraton Grand Chicago hotel, where we pride ourselves on providing you with an outstanding experience. Located in the heart of downtown Chicago, the Sheraton Grand Chicago hotel, one of the finest hotels in Chicago, is ideally situated on the Chicago River, within walking distance of Navy Pier, Magnificent Mile shopping, Millennium Park, the Loop business district and all of the other local favorites that make Chicago a one of a kind destination. Each of the hotel’s guest rooms and suites feature lake, river and city skyline views and Sheraton’s ultra-comfortable Sweet SleeperSM bed. The hotel also features five distinctive restaurants and bars, including Shula’s Steak House, one of the Top 10 Steak houses in America. The hotel can accommodate meetings and events from 10-4,600 in state of the art event space, including the largest hotel ballroom in Chicago.

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Reviewed by
Pappy

  • 1 Review
  • 0 Helpful
December 02, 2023
Rated 3.0

I am not sure if the staff was just tired, or just that it's just their nature.
My experience so far has not been grand at all.

Traveling several hours to enjoy the christkind market .

I thought a nice place to stay would add enjoyment to our trip.

I was greeted at the main entrance area, with " what are you doing" while looking to check in.

Check in.. there were three people and the desk was so dark I was not sure if I was in the right place.

Finally was waved down for help by the farthest attendant to check in after several min.

Being from out of town.. this trip they hotel, has not met the description they have posted.

Honestly, it is okay for the staff to be friendly.
No really

I guess I will see what happens the rest of our stay.

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Reviewed by
Anna Hider

  • Blogger
  • 1,414 Reviews
  • 635 Helpful
March 26, 2016
Rated 4.0

The views were amazing-- we were on the 19th floor and could see down the river. The bed was comfy even though the room was small. Parking was a nightmare though. The garage was like $56 (I think that's par for the course downtown) and even though you get in and out privileges we had trouble getting out, and when we came back the garage was filled up and even though they valet parked it for free they tried to charge us a bunch of times for parking 😑

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Sheraton Grand Chicago Riverwalk

301 East North Water Street
Chicago, Illinois
60611 USA
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Hours

Open 24 hours today
  • Sun - Sat: 12:00 am - 11:59 pm

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    Pets Allowed
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    Wifi
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    Wheelchair Accessible
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    Credit Cards Accepted
Check In
3:00 PM
Check Out
11:00 AM
Rooms Count
1218
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Amenities, Parking

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