4.5
95 votes

Rocky River Grille in the Embassy Suites Resort and Spa

5400 John Q Hammons Dr NW, Concord, North Carolina 28027-3401 USA

FastBook

Rocky River Grille in the Embassy Suites Resort and Spa

  • Credit Cards
    Accepted
  • Pet Friendly
  • Wheelchair
    Accessible
  • Outdoor
    Seating
  • Wifi

“Where dining is still a distinctive & memorable experience”

Dining out should be a distinctive and memorable experience. Indulge in the tremendously appealing menu and dynamic atmosphere of our signature restaurant  A local favorite, cozy yet spacious, casual yet elegant — the Lounge at Rocky River Grille is more than a place for a cocktail. With daily drink specials, seasonal outdoor seating and a charged atmosphere, guests and locals mingle while enjoying premium spirits and an experienced, friendly staff. Make the Lounge your own personal haven and hideaway during your stay in Concord.

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Reviewed by
ToddOstrander

  • 1 Review
  • 0 Helpful
April 17, 2016
Rated 1.0

Would give less than one star if possible. Long please read. Vincent Aufiero was MOD(Manager on Duty) this fine night. It was our anniversary so I decided to take my wife out. 7:00pm reservation. Left there at 8:30 Hungry. Waitress was awesome...no fault of hers. Took an hour for our dinner to arrive...Ordered Prime Rib medium rare...Came out well done. Sent it back. The waitress came back out with another Prime Rib well done again. She was told this was the rarest they can make it. So I asked for the Manager, Vincent came over and I explained to him what my problem was and he said he would see if he could get the kitchen to make my Prime Rib to moo...Not a professional response. By this time my wife had finished her dinner at my request. Vincent came back to the table after a few mins and said they only had well done Prime Rib to offer. He offered to comp us a free dessert. Hold on I have not eaten dinner yet. We declined...asked if he would comp our appetizer instead. He agreed and joked that he would not charge me for the Prime Ribs I sent back. I ignored this comment payed for our meal. Embassy Suites would have expected more out of you! #embassysuitesdontgo #embassysuites.com

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Rocky River Grille in the Embassy Suites Resort and Spa

5400 John Q Hammons Dr NW
Concord, North Carolina
28027-3401 USA

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  • Credit Cards Accepted
  • Pet Friendly
  • Wheelchair Accessible
  • Outdoor Seating
  • Wifi
  • Private Parking
  • Free Parking
  • Yes Parking

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