The River Ranch Bar & Grille will be open Monday thru Friday for lunch, & dinner specializing in southern cuisine. Saturdays & Sundays we serve breakfast
Gave this place a shot yesterday to get my wife and I outta the house, so we made the hour drive north. Only to be ignored by three young women/teenagers gossiping amongst themselves for a couple minutes until I interrupted them and asked if we should seat ourselves? I was ignored by one to the point she wouldn't even look at me, one asked if I had reservations and said if not sorry they're closed, and the other one said to have a seat at the bar. So we did.
And we sat for 10 minutes before someone finally asked if we had been helped, we said no, they said hold on and had another person come over, who also said they'd be back. It'd be another 10 minutes (literally) before another waitress asked if we'd been helped, and then SHE grabbed someone else again. Finally drinks were ordered, another 20 minutes later my wife got her Bloody Mary (that was mainly vodka). They didn't have our original appetizer on hand, so we went with a backup, which was never made. My burger was undercooked, and my wife's lobster for her mac n' cheese was overcooked.
When it was time to pay, we were handed the bill, and we handed them the card. Our total was $45.63, after another 8 minutes passed we were told the terminals were down, but just another few minutes. We offered cash to simplify the situation because we just wanted out at this point. The cash payment was appreciated and accepted, but our waitress tried to make off with a 30+/-% tip and didn't even offer the change; she literally opened the billfold saw the three bills and started walking backwards saying bye. When we asked for change back, her attitude/body language changed, she didn't remember the bill total suddenly, and somehow managed to throw out/lose our slip (which she never did find, I remembered the total. But when we asked her, she said "I think it was just $40 flat"...it wasn't). Won't ever be going back to here again, worst hour road trip ever. We honestly thought we were on a hidden camera show, that's how terrible the service was. They kept blaming it on Mothers Day, there was maybe 8 tables occupied in the whole two story building, and outdoor seating. With at least 4 different waitresses walking around at any given moment. Not counting the busboys/busgirls.
The environment, food, and service was great. We would highly recommend the Margarita Chicken, Best Dang Chicken Sandwich Ever, and the River Ranch sandwich.
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River Ranch Bar & Grill
- Sun - Thu: 8:00 am - 9:00 pm
- Fri, Sat: 8:00 am - 11:00 pm
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