Hilton Grand Vacations Club At Marbrisa

5500 Grand Pacific Drive, Carlsbad, California 92008 USA

Reasonable

Open Now

Thu 12a-11:59p

Independent
Credit Cards
Accepted
Wheelchair
Accessible
Public
Restrooms
Wifi

“Providing an authentic and contemporary experience”

With more than 540 locations in 78 countries, Hilton Hotels & Resorts provide an authentic and contemporary experience for guests worldwide. Explore our hotels and the smart design, thoughtful amenities and innovative dining options that make us a global leader in hospitality.

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Reviewed by
racraft

1 Review
0 Helpful

July 14, 2019

Rated 1.0

Our stay was seven nights. Check in time is 4:00 pm, our room was not ready. Excuses don't help.

On our 2nd day, we had a message when we returned to the room, "Since you're leaving tomorrow..." We weren't leaving tomorrow. If they ever realized their mistake, they didn't call back or apologize.

They promise 'freshen up service' each night (replace towels, remove garbage, replace supplies, etc.). They only came three out of six nights. We called on one of the missed nights to ask where they were, they asked for a list of what we needed. They only brought towels. Why ask for a list and not bring it?

Pool often had no towels. Fitness center doesn't open til 7 am. At least make it 6 am.

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